bpc88 Privacy Policy

1 Introduction and Scope

bpc88 ("we", "us" or "platform") operates a trusted online betting and casino service for Bangladeshi users. This Privacy Policy ("Policy") describes how we collect, process, store and protect your personal information when you visit our website bpc88.cam or use our services.

This Policy applies to — (a) any person who browses the bpc88 website; (b) any registered member; and (c) anyone who plays games or places bets through bpc88's mobile or desktop platform. By continuing to use our services, you are considered to have read and agreed to the terms of this Privacy Policy.

2 What Information We Collect

bpc88 collects only the information necessary to provide its services. The information we collect falls into two main categories:

2.1 Information You Provide Directly

Information you provide when registering an account, making a transaction or seeking support:

• Full name and date of birth (required for age verification)
• Email address and username
• Password (stored in encrypted form — never kept in readable form)
• Payment information: bKash number, Nagad number, Rocket number (used solely for processing transactions)
• Identity verification documents (where applicable, such as a national identity card)
• Contact address

2.2 Automatically Collected Information

The following information may be collected automatically when you use our website:

• IP address and device type
• Browser version and operating system
• Pages visited and click patterns on the platform
• Session duration and login times
• Transaction history (deposits, withdrawals, betting activity)
• Information from cookies and similar tracking technologies

3 Use of Information and Purpose

bpc88 uses the information collected for the following purposes:

3.1 Service Operations

• Creating, verifying and managing accounts
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Determining VIP program status and delivering benefits
• Maintaining gaming activity history

3.2 Security and Compliance

• Detecting and preventing fraud and unauthorized access
• Ensuring account security and identity verification
• Implementing responsible gaming policies
• Meeting applicable legal obligations

3.3 Improving User Experience

• Providing a personalized gaming experience based on your preferences
• Improving platform performance
• Sending relevant promotional notifications (based on consent only)
• Providing 24/7 live chat support

4 Disclosure of Information to Third Parties

bpc88 never sells, rents or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following specific circumstances:

4.1 Payment Processors

To complete your financial transactions, we share the necessary information with bKash, Nagad and Rocket. This information is used solely for payment verification and processing, and is governed by the respective payment provider's own privacy policy.

4.2 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt and Microgaming may receive specific session and technical data to operate games. They do not receive your identity-related information.

4.3 Legal Obligations

If disclosure of information is required by a court order, government directive or applicable law, bpc88 will comply with that obligation. In such cases, where legally possible, we will endeavor to notify you in advance.

5 Data Security Measures

bpc88 applies industry-standard technical and organizational measures to protect your personal information. The key components of our security framework are:

• SSL/TLS Encryption: All data transmitted to and from our site is protected by SSL encryption.
• Password Hashing: Your password is stored using one-way cryptographic hashing and is never stored in readable form.
• Firewall Protection: Multi-layer firewalls are active to prevent unauthorized access.
• Regular Security Audits: Regular security assessments are conducted by third parties.
• Restricted Access: Only authorized staff may access user data for specific, defined purposes.
• Two-Factor Authentication: An additional verification layer applies for sensitive actions.

However, no method on the internet is 100% secure. We strive to ensure the highest level of protection, but we cannot guarantee against any security breach. You also bear responsibility for the security of your account — use a strong password and do not share your login credentials with others.

6 Cookie Policy

Cookies are small text files that your browser stores on your device when you visit our website. bpc88 uses cookies for the following purposes:

6.1 Essential Cookies

These cookies are essential for the core functionality of the site. Without them you will not be able to log in, play games or complete transactions. There is no option to disable these cookies as doing so would disrupt the service.

6.2 Functional Cookies

These cookies help remember your preferences — such as language selection, session settings and personalized experience. They make your return visits more convenient.

6.3 Analytics Cookies

We use analytics cookies to understand website performance and user behavior. This information is collected in aggregated form and is not used to directly identify any individual.

You can control or delete cookies through your browser settings. Please note that disabling certain cookies may cause some features of the platform to not work correctly.

7 Data Retention Period

bpc88 retains your information for as long as it is necessary to provide services or to meet legal obligations. Key guidelines on retention periods:

• Active Accounts: All relevant information is retained for the duration the account remains active.
• After Account Closure: Transaction records and identity verification information may be kept for a defined period as required by law.
• Marketing Communications: If you withdraw your consent, the relevant information will immediately cease to be used for marketing purposes.
• Security Logs: Logs are retained for a defined period for fraud prevention purposes.

Once the required retention period has ended, we securely delete or anonymize your personal information so that it can no longer be used to identify any individual.

8 Your Rights and Choices

As a registered user of bpc88, you have the following rights regarding your own information:

8.1 Right to Access Information

You may request at any time to know what information we hold about you. We will inform you within a reasonable period of time.

8.2 Right to Correct Information

If there is any incorrect or incomplete information in your profile, you may request that it be corrected. You can update some information yourself in account settings; for other matters, please contact our support team.

8.3 Request to Delete Information

In certain circumstances you may request that your personal information be deleted. Please note that some information may be required to be retained for a defined period due to legal obligations or the need to resolve an active dispute.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive our promotional emails or notifications, you may unsubscribe at any time by contacting us. This will not affect essential account-related communications.

9 Protection of Minors

bpc88 provides services only to individuals aged 21 or above. We do not knowingly collect any personal information from minors.

We have age verification measures in place at the time of registration. If we become aware that a user is a minor, we will:

• Immediately close the account in question
• Securely delete any information collected
• Review any transactions that have taken place

10 Privacy Policy Changes

bpc88 may update this Privacy Policy from time to time. The Policy may be revised due to service improvements, legal changes or technical reasons. For any significant change:

• The updated date on this page will be changed
• Registered users may be notified by email
• For significant changes, consent may be sought when you next access the platform

We advise you to review this Policy regularly. Continued use of our platform after any changes will be considered as your agreement to the revised Policy.

11 Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us through the following:

We always try to respond to user privacy-related requests as quickly as possible. More complex issues may take a little longer to fully resolve, but we will keep you updated on the progress.